Junior Support Analyst
Archax
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See open jobs at Archax.See open jobs similar to "Junior Support Analyst" 7percent Ventures.Job Description
An opportunity has arisen that would allow the successful applicant to join a scale-up to help deliver the software platform for a new digital asset securities exchange; focused on an institutional client base. Archax is a highly regulated financial firm based within the city of London. In addition to this it operates an extensive development team building and operating all its technology in house. You will be working alongside a growing team of 80 staff, globally dispersed but predominantly in London and the Philippines.
This role is varied. We are seeking someone with a general all-round skill set that is used to simply getting stuck in. It is vital you possess good communication skills and are comfortable dealing with all levels of the business. You will be supporting both internal staff and external parties/clients.
The key trait we seek is someone, never satisfied, can identify a problem or process to improve and wants to own and solve that problem to completion. The applicant will have some technical support experience and enjoy being hands-on. Self-motivation and a keen desire to learn new skills are a must. The infrastructure team operates as one across the globe. Applicants should be comfortable supporting and working with all clients across any location and at any level.
Required Skills:
-Excellent problem-solving and communication skills
-Hands-on experience with Microsoft Windows Desktop OS
-Work experience in Tech Support
-Experience troubleshooting desktop applications
-Familiarity with remote desktop applications and help desk software
Desirable Skills and knowledge:
-Hands-on experience with Microsoft Windows Server OS, Linux & Mac OS environments
-Experience or knowledge of AWS
-General system administration skills – AV, monitoring tools, PBXs, firewalls, networking.
-Networking knowledge
-Any certification in Microsoft, Linux, AWS, Cisco or similar is a plus
-Experience or interest in finance/capital markets/crypto
-Experience in working in a regulated financial firm and global teams
-Competitive salary
-Discretionary bonus
-Company pension scheme
-Comprehensive private healthcare scheme
-The chance to be part of an entrepreneurial, exciting, fast-growing, and future thinking company
-Opportunities to attend events and represent Archax and its vision
-Encouragement and support in your personal career development and industry knowledge
-25 days holiday, increasing by one day each year (up to 30 days)
We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background.
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This job is no longer accepting applications
See open jobs at Archax.See open jobs similar to "Junior Support Analyst" 7percent Ventures.