What you can expect from the role:

Investing your time with Flexport means keeping pace with a rapidly growing business, learning new skills, and seeking opportunities to fill the gap. We appreciate your contributions to making Flexport an amazing place to work and we encourage upwards or lateral movement and transfers that align with current business needs.

We are on the Credit team and our key accountabilities include: develop long-term customer relationships, support collections, minimize credit losses and protect working capital. We're looking for a Credit Analyst; this position will help assess the creditworthiness of new clients and manage risk across our existing portfolio by designing more efficient processes, timely data reporting, and analytics. This individual will be responsible for analyzing credit bureau reports, financial information, and customers’ payment history to make sound business judgments. This position must have strong attention to detail, problem-solving, and effective communication with external and internal customers. You will also have the opportunity to work cross-functionally with different teams across the organization (Sales, Ops, Legal and Customs).

What you’ll do:

• Oversee day-to-day activities and support all Collections efforts by managing open receivables on assigned accounts through emails and phone calls with customers to ultimately drive DSO set by Flexport
• Assist with day-to-day credit risk decisions ensuring compliance with the internal controls and guidelines.
• Timely escalation of high risk customers to the Team Lead, Director, Credit and other Stakeholders.
• Prepare business cases for extending credit limit and terms for onward submission and approval as per the competency levels.
• You will assist with credit block releases by following the parameters outlined per policy.
• You will create and maintain internal trackers (e.g. payment plans, credit terms outliers).
• You will be responsible for periodic account Renewal and closely monitor Credit Limit Excess on a weekly basis.
• You will proactively monitor AR aging/past due balance and outline appropriate action items to lower our exposure.
• Coordinating calls with customers for Financial Statements review and negotiating payment plans.
• Coordinating with a third party insurance company to review decisions and insured accounts from time-to-time.
• You will manage the legal letter process for delinquent accounts.
• Work on project specific requirements as assigned by the management.

What you’ll need:

• ≥ 2 years experience in both Credit & Collections
• You have a degree in Finance/Accounting and are familiar with financial statements (balance sheets, income statements, and cash flow statements)
• Strong analytical and communication skills
• Ability to work in a matrixed environment with multiple stakeholders
• Ability to interpret data and present to the key stakeholders
• Self-motivated and ability to manage multiple tasks
• Strong Collaboration skills
• You are proficient G Suite and Microsoft Excel
• Proficiency in in Netsuite and SQL/Looker is a plus
• Fluency in German and English (written and spoken)

What's in it for you?

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment
• Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis
• Commute expenses: Flexport will cover home-office commuting costs for employees living outside of Amsterdam
• 25 working days as vacation days based on full time employment.
• Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport.
• A defined pension contribution scheme
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Hybrid work arrangements offer you the flexibility of working from home with the collaboration of in-office days
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.